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Privacy statement

Who I am

My name is Louise Tondeur. I live in the UK. I am a writer – mainly of fiction – and I’ve also been teaching for over twenty-five years. As well as publishing through, well, publishers (!) I also self-publish print and ebooks and I have created some online courses. I’ve also written a book on time management called the Small Steps Guide to Goal-Setting and Time Management, and I use the small steps method I created in this book to inspire other resources – so you might have heard of me that way. I also write books and provide resources for Drama teachers. I have three websites with an associated mailing list: and

What information do I collect?

I collect the email addresses of people who have signed up to my email list via the opt-in links on my websites. Often this is when I’ve offered a freebie, known as a ‘lead magnet’, such as a free ebook or free checklist or free story. This information is stored on Mailchimp.

The email addresses of people who have emailed me directly are automatically saved by my email provider, as is usually the case, but I don’t add them to my mailing list without further consent.

What am I going to do with your information?

I collect my readers’ email addresses – if they want to sign up – because from time to time I like to send out promotional emails, to let people know about my books and online courses, or I share interesting information about writing, the small steps method, or writing events I’m taking part in.

It’s up to you whether you want to share your email with me, and you can unsubscribe at any time, by writing to me, or by clicking the ‘unsubscribe’ link at the bottom of any of my emails.

Who will your information will be shared with?

I simply use your email address to send you the information listed above. You’ll be added to my mailing list when you opt-in on one of my websites. I use Mailchimp to do this. I don’t share your information with anyone, and I don’t send out unrelated material, like random adverts or spam.

Log Data

Like many site operators, this site may begin to collect information that your browser sends whenever you visit this site (This is called “Log Data”). Like many site operators, this site may use third party services such as Google Analytics collect, monitor and analyze this type of information in order to increase our its functionality. Third party service providers have their own privacy policies addressing how they use such information.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, this site may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Amazon affiliate links is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. Clicking on a link to Amazon from this site doesn’t increase the cost of items purchased. I only link to books on Amazon that I think readers will be interested in and would want to learn more about.

General Data Protection Regulation Compliance

Awareness of GDPR

Because I run a freelance writing business, I’m a sole trader, so I’m responsible for the data I collect and for making sure I treat it securely. There’s no one else in my organisation that I need to make aware. If in future I employ an assistant, I will make sure they are aware of GDPR, but I have no plans to do that at present.

I have read the Information Commissioner’s Office (ICO) guidelines for compliance with the new General Data Protection Regulation (GDPR) rules. You can have a look at them here. The ICO is my lead data protection supervisory authority.

Steps I have taken

These are the steps I will have taken by 25th May 2018:

  • I have put this privacy statement on my websites.
  • I have added a link to my privacy statement in the opt-in box for new subscribers.
  • I have added a link to the ‘about’ page and to the footer of my websites.
  • I have added GDPR compliance to my Mailchimp settings.
  • I regularly audit the way I handle data, using ICO guidelines.

Seeing or deleting the data I hold

  • If you write to me and ask, I will delete your data from Mailchimp.
  • If you would like to see the data I am holding for you – most likely your email address – I will email you to confirm.
  • Mailchimp will automatically remove your email if you unsubscribe from my mailing list using the link at the bottom of my emails.
  • I aim to respond to all requests to see or delete data within three working days. If I am away from my desk for any reason, such as a holiday or illness, you may have to wait longer, as I am a sole trader. I will explain that when I reply.

Lawful basis for processing data

If you have opted-in to my mailing list, you will receive promotional emails, information about my books and online courses, or interesting information about writing, the small steps method, or writing events I’m taking part in. I assume that you’re interested in these things because you downloaded the free ebook, or checklist, or story, or other interesting thing (lead magnet) I offer to subscribers. You can unsubscribe if you’d rather not receive this information.


Because consent is not indefinite, I remind subscribers that they can unsubscribe in each email I sent out.

Data breaches

In order to prevent against data breaches, I have password protected my computer and Mailchimp accounts. If there were data breaches at Mailchimp I would follow their guidelines as soon as I became aware. If I the information on my mailing lists were compromised, I would inform those people on my lists as soon as possible.


I have compiled this privacy statement and GDPR compliance notice in good faith, but if you’d like to ask any questions please email me via the ‘contact’ page.